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News - October 2016

K3 and Microsoft resolve to improve customer loyalty

31 Oct 2016

Retail and hospitality businesses relying on legacy systems are failing consumers according to new research from K3, with a quarter of respondents to its latest survey stating that it takes 3 or more interactions to resolve a customer issue. Retail expert K3 has conducted The Big Retail and Hospitality Customer Service Survey, an in-depth...

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MarchantCain offers a new vision for car design at Advanced Engineering Show

31 Oct 2016

A Midlands design engineering business is ramping up operations to prepare for its biggest year yet in 2018, after successfully entering the electric vehicle market. MarchantCain is already planning to relocate to larger premises in preparation for an expected surge in demand and production after agreeing a number of new deals with some...

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Temporary tunnel ensures it’ll be all fright on the night for Thorpe Park

28 Oct 2016

Temporary building specialist Spaciotempo is to ensure Thorpe Park’s popular Halloween Fright Nights will be extra spooktacular this year, providing a 100 metre long temporary tunnel for the park’s newest attraction, Platform 15. Fright Nights have been a regular fixture at Thorpe Park for the last fifteen years, and is...

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DPF Clean Team keeping Britain trucking with rapid service

27 Oct 2016

A new 24 hour turnaround service for HGV vehicles is helping Britain’s economy by keeping the haulage industry on the move. With latest statistics from the Department for Transport (DfT) revealing that the contribution road haulage makes plays a pivotal role to the UK economy, DPF Clean Team is advising haulage businesses not to risk...

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Oleo redefines the market with launch of new rail coupler range

21 Oct 2016

This year’s InnoTrans saw leading manufacturer of energy absorption systems, Oleo International, take the market by storm with the launch of a new range of rail couplers. Decision makers from across the world attended the four-day event in Berlin where Oleo, by adding the manufacture of the new couplers to its existing product portfolio,...

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